Terms & Conditions

1. Freight & Handling

Within Australia

a. Orders are delivered within 2-5 business days depending on location in Australia.

b. Handling Fee of $9-00 applies on all orders under $50-00.

 Outside Australia

For all orders outside Australia Freight & Handling Fee applies regardless of value.

Delivery time and Handling Fee must be agreed by email prior to payment, please email us for quote.

 

2. Delivery

a. Shortages or Damages upon delivery must be made within five (5) working days.

b. Where delivery of goods to the customers’ nominated address cannot be affected, a delivery and return fee may be charged.

c. If you would like goods to be left without a signature please provide instructions with order, otherwise goods will not be left unless signed for. 

 

3. Returns

a. All returns must be accompanied by an Authorisation Number obtained from customer service.

b. All returns will be subject to count and inspection upon receipt before the credit is processed.

c. All returns must be in saleable condition unless the return claim is for damage in transit or manufacturer fault.

 

4. Pricing

a. All prices are in A$ Australian Dollars